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Some
of the questions we receive from our clients are answered below. If you
have other questions or would like more information about the products we
feature, please send us an
email
or call us at
877-274-5568.
Who is Brilliant Choice?
Brilliant
Choice, LLC is committed to provide diamonds and jewelry at below retail pricing, guaranteeing
the quality and service you would expect from the finest jewelry stores.
We are not here to provide low-cost jewelry that you could purchase at the
wholesale clubs, but rather provide the finest jewelry at incredible
savings!
How is Brilliant Choice different than other
online jewelers?
At Brilliant
Choice we only select the best diamonds for our customers. We listen
to your needs and then search for the very best diamond available to meet
your budget. We do the shopping for you. Think of us as
professional diamond shoppers. We are your eyes and will make sure
that your diamond is beautiful!
Your prices seem too good to be true? How do you do it?
We do not
keep inventory. Our diamonds are sourced specifically for you, based upon
your requirements and only a small percentage is added for the time we
spend with you. We don’t have the
overhead of a traditional jewelry store.
How will my diamond be shipped?
We ship our jewelry and diamonds either by carriers like FedEx, or
Registered Mail. The incidence of loss is generally no greater than with
any other item you might ship. All shipments are sent fully insured.
Additionally, we will discuss where you would like the package to be
delivered and attempt to schedule that delivery on a day where you or
someone you specify will be home. We can even ship to your business
address if you wish.
How do I know my diamond is natural and not ‘fake’ or enhanced by
treatments?
All diamonds we sell above .50 carats are certified by an independent
laboratory. As such, these diamonds are guaranteed to be natural. If any
enhancement has taken place, the laboratory is required to disclose such
information on the certification. Brilliant Choice rejects the diamond if
this is the case.
What is your warranty policy?
Our warranty covers each item of fine jewelry
for defects in manufacturing only (based upon the inspections and sole
determination of Brilliant Choice, LLC at the time your jewelry is
shipped). Your fine jewelry is
not protected against normal wear and tear and/or physical or accidental
abuse, loss and theft. Be aware that NO jewelry store wants to replace
your jewelry! The ‘store’ warranties are all going to be limited and have
multiple exclusions. No store will replace your diamond ring in the event
it is lost or stolen, so you must provide your own insurance coverage
against this possibility, even though it is a remote possibility.
We will help you with your specific questions about insurance coverage
when you make a purchase.
Do you charge sales tax?
We are required to collect sales tax in the state of Kansas.
What are my payment options?
Cash, check, money order, most major
credit cards.
Do you offer any
financing or layaway plans?
Yes, we have both plans available.
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