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Some
of the questions we receive from our clients are answered below.
Who is Brilliant Choice?
Brilliant Choice, LLC is committed to provide diamonds and jewelry at below retail pricing, promising you the quality and service you would expect from the finest jewelry stores. We are not here to provide low-cost jewelry that you could purchase at the wholesale clubs, but rather provide the finest jewelry at incredible savings!
How is Brilliant Choice different than other online jewelers?
At Brilliant Choice we only select the best diamonds for our customers. We listen to your needs and then search for the very best diamond available to meet your budget. We do the shopping for you. Think of us as professional diamond shoppers. We are your eyes and will make sure that your diamond is beautiful!
Your prices seem too good to be true? How do you do it?
We do not
keep inventory. Our diamonds are sourced specifically for you, based upon
your requirements and only a small percentage is added for the time we
spend with you. We don't have the
overhead of a traditional jewelry store.
How will my diamond be shipped?
How do I know my diamond is natural and not 'fake' or enhanced by
treatments?
Most diamonds we sell above .50 carats are graded by an independent
laboratory. As such, these diamonds are guaranteed to be natural. If any
enhancement has taken place, the laboratory is required to disclose such
information on the certification. Brilliant Choice rejects the diamond if
this is the case.
What is your warranty policy?
Our warranty covers each item of fine jewelry
for defects in manufacturing only (based upon the inspections and sole
determination of Brilliant Choice, LLC at the time your jewelry is
shipped). Your fine jewelry is
not protected against normal wear and tear and/or physical or accidental
abuse, loss and theft. Be aware that NO jewelry store wants to replace
your jewelry! The 'store' warranties are all going to be limited and have
multiple exclusions. No store will replace your diamond ring in the event
it is lost or stolen, so you must provide your own insurance coverage
against this possibility, even though it is a remote possibility.
We will help you with your specific questions about insurance coverage
when you make a purchase.
Do you charge sales tax?
We are required to collect sales tax in the state of Ohio.
What are my payment options?
Cash, check, money order, most major
credit cards.
Do you offer any
financing or layaway plans?
Yes, we have layaway. Financing is not available at this time. Please call for ideas on how you might be able to creatively purchase your jewelry.